Claims under this guarantee must be made within one month of the defect arising in the product. Other than as provided by law C-View Windows Pty Ltd will repair or replace the product to the extent that it is functionally equivalent to the original product supplied.
Copies of documentation showing the purchase date of the product should be included with your written claim and forwarded to the C-View WIndows Pty Ltd office. All warranty claims will initially require a deposit to be paid. After inspection by C-View Windows Pty Ltd personnel or authorised agents, the customer will be advised if the claim is covered under the warranty. If the claim is under warranty the deposit will be refunded and the product will be repaired or replaced by C-View Windows Pty Ltd. Otherwise, upon the customer’s request, C-View Windows Pty Ltd will provide a quote to rectify the problem.